Hello Wendy,

It could be a charger problem causing the device not to hold charge. You might want to get a replacement charger for it.

I hope this helps.

There’s no point your “insist[ing]” on my doing something that I cannot do, cannot afford to do and do not want to do.
Instead of scornfully dismissing “modified, third-party apps made to look like Fitbit Connect”, it would really help anyone already in possession of a rehomed Fitbit if you would try to answer my previous question.
The more restrictive the range of gadgets with which Fitbit is or becomes compatible, the fewer people will choose Fitbit and the bigger the market for alternative gadgets will become. Anyone who develops a Fitbit-equivalent with a far more sustainable approach will reap big rewards.

Diana,

As much as I appreciate the information you’ve provided above, it helps a lot to save time by checking Fitbit’s official set up guideline, which, by the way, is up to date.

To be honest, you’re wasting your precious time because all Fitbit users no longer have the ability to sync their devices with computers. I doubt that modified, third-party apps made to look like Fitbit Connect can make a difference, if any.

I still insist that you get access to an Android or iOS smartphone for the initial setup. And moving forward, keep in mind that Fitbit trackers and smartwatches only work with iPhones, iPads, and Android smartphones and tablets.

For more information, click here.

Not really. If I had access to a smartphone, I wouldn’t have asked how to set up the Fitbit without one.
All that this tells me that I can’t actually do what I (and the kind donor of this Fitbit) were told a few weeks ago that I could do to set it up. How maddeningly unhelpful of Fitbit!
But https://fitbit-connect.en.lo4d.com/windows – which is only dated by a copyright claim for 2012-2024 – assumes that Fitbit Connect does still work, albeit only in the last version published before it was discontinued, and states expressly that the download does work.
It did download, and my computer could and did install this .exe programme, but then it displayed this message:
“Download the Fitbit app for Windows 10. With new features including Challenges, Bluetooth syncing and improved performance. This update will replace Fitbit Connect.”
This looks like the right Windows app: https://fitbit.en.softonic.com/?utm_source=bing&utm_medium=paid&utm_campaign=bing_itunes_sb&utm_source=bing&utm_medium=paid&utm_campaign=bing_itunes_sb&msclkid=b6c4c03183cc12c724c3a5a8c68770db and clicking on the download button takes me to the Microsoft Store site – but, although the search facility there recognises “Fitbit for Windows 10”, I can’t find anything matching that term – or even for just “Fitbit”.
Can you help me to find the right app on the Microsoft Store?

Hello Diana,

Happy New Year, 2024.

I hope you’re well.

Unfortunately, Fitbit Connect was discontinued a long time ago, so you can’t connect your Inspire 2 from a Personal Computer. The only way around this is to get a smartphone for the initial set up.

I hope this helps.

Hello Janet,

I hope you found the guide helpful, and were specifically able to save your Fitbit device from failing to hold its charge.

Cheers!

Thank you for your feedback Sunny. I hope you found this helpful in the long run.

Cheers.